- How do I download my account statements?Published on Nov 6, 2024Updated on Apr 1, 202515
- What onboarding information is required for the government-owned enterprise?Published on Oct 13, 2023Updated on Apr 1, 202547
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Apr 1, 2025364
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Apr 3, 2025323
- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on Apr 1, 2025650
- Why did my identity verification fail?Published on Aug 8, 2024Updated on Apr 1, 202534
- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on Apr 1, 20255,871
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Apr 1, 2025283
- What documents are accepted as proof of sources of wealth and funds?Published on Oct 2, 2024Updated on Apr 1, 2025164
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Apr 1, 2025713
- Guide to ID and selfie photos for identity verificationPublished on Oct 13, 2023Updated on Apr 1, 20258,938
- Why is my account frozen and how do I unfreeze it?Published on Aug 22, 2023Updated on Apr 3, 202519,276
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Apr 1, 20256,112
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Apr 1, 202529
- How do I submit my proof of address (POA) in Saudi Arabia?Published on Jun 12, 2024Updated on Apr 1, 2025123