- Why did my identity verification fail?Published on 5 Sept 2023Updated on 1 Apr 20259,457
- Why did my identity verification fail?Published on 8 Aug 2024Updated on 1 Apr 202534
- A beginner's guide to identity verificationPublished on 25 Sept 2023Updated on 1 Apr 20255,871
- What can I do if my device is running in an unsafe environment?Published on 19 Jan 2023Updated on 1 Apr 2025283
- What documents are accepted as proof of sources of wealth and funds?Published on 2 Oct 2024Updated on 1 Apr 2025164
- How do I secure my exchange account?Published on 12 Jun 2024Updated on 1 Apr 2025713
- Guide to ID and selfie photos for identity verificationPublished on 13 Oct 2023Updated on 1 Apr 20258,938
- Why is my account frozen?Published on 22 Aug 2023Updated on 1 Apr 202519,276
- My authenticator app isn't working, what should I do?Published on 11 Aug 2023Updated on 1 Apr 20251,071
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 1 Apr 2025411
- How long does it take to complete my identity verification?Published on 4 Sept 2024Updated on 1 Apr 20251
- How long does it take to complete my identity verification?Published on 5 Sept 2023Updated on 1 Apr 20256,112
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 1 Apr 202529
- How do I submit my proof of address (POA)?Published on 25 Sept 2024Updated on 1 Apr 20253
- How do I verify my identity with Singpass?Published on 13 Sept 2024Updated on 1 Apr 20252