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- How do I verify an individual account?Published on Sep 25, 2023Updated on Apr 3, 202525,642
- What's OKX Web3 wallet?Published on Sep 5, 2023Updated on Apr 7, 202594,325
- Why hasn't my withdrawal arrived in the account?Published on Aug 22, 2023Updated on Apr 1, 202516,432
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- I haven't received the SMS codePublished on Aug 16, 2023Updated on Apr 1, 202521,639
- Guide to ID and selfie photos for identity verificationPublished on Oct 13, 2023Updated on Apr 1, 20258,938
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on Apr 7, 202580
- How do I deposit Bitcoin (BTC) with OKX’s lightning network?Published on Aug 22, 2023Updated on Apr 1, 20251,315
- Why hasn't my deposit been credited?Published on Sep 1, 2023Updated on Apr 1, 202511,272
- Why did my identity verification fail?Published on Sep 5, 2023Updated on Apr 1, 20259,458
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Apr 1, 2025507
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