Not all products mentioned are available in all jurisdictions.
- What documents are accepted as proof of sources of funds from decentralized finance?Published on Nov 12, 2024Updated on Apr 1, 202540
- How do I download my account statements?Published on Nov 6, 2024Updated on Apr 1, 202515
- What onboarding information is required for the government-owned enterprise?Published on Oct 13, 2023Updated on Apr 1, 202547
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Apr 1, 2025364
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Apr 3, 2025323
- How do I get my individual account verified?Published on Aug 7, 2024Updated on Apr 1, 202518
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Apr 1, 20254,568
- Why did my identity verification fail?Published on Aug 8, 2024Updated on Apr 1, 202534
- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on Apr 1, 20255,871
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Apr 1, 2025283
- What documents are accepted as proof of sources of wealth and funds?Published on Oct 2, 2024Updated on Apr 1, 2025164
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Apr 1, 2025713
- Why is my account frozen and how do I unfreeze it?Published on Aug 22, 2023Updated on Apr 3, 202519,276
- How long does it take to complete my identity verification?Published on Sep 4, 2024Updated on Apr 1, 20251
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Apr 1, 202529