Not all products mentioned are available in all jurisdictions.
- Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)Published on Oct 21, 2024Updated on Apr 1, 202547
- Why hasn't my deposit been credited?Published on Sep 1, 2023Updated on Apr 1, 202511,272
- How do I make a deposit? (web)Published on Aug 13, 2023Updated on Apr 3, 20254,175
- How do I check my deposit progress?Published on Aug 13, 2023Updated on Apr 3, 20256,547
- Why hasn't my withdrawal arrived in the account?Published on Aug 22, 2023Updated on Apr 1, 202516,432
- Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)Published on May 10, 2023Updated on Apr 1, 2025166
- What should I do if my withdrawal isn't successful?Published on Oct 17, 2024Updated on Apr 1, 2025117
- How do I select the correct network for my crypto withdrawals and deposits?Published on Aug 22, 2023Updated on Apr 1, 202519,200
- What should I do if the other platform didn't receive my withdrawal?Published on Oct 18, 2024Updated on Apr 1, 2025290
- What's Satoshi test and how do I complete it?Published on May 28, 2024Updated on Apr 1, 202529
- Do I need to pay fees for deposit and withdrawal?Published on Jun 1, 2023Updated on Apr 1, 20255,006
- Crypto available for withdrawal FAQPublished on Jan 25, 2024Updated on Apr 1, 20253,135
- What should I do if I forget to fill in tag/memo?Published on Oct 15, 2024Updated on Apr 4, 202577
- What should I do if I deposit to the wrong address?Published on Oct 15, 2024Updated on Apr 1, 202598
- How do I enable allowlist? (web)Published on Aug 14, 2023Updated on Apr 1, 2025320